Terms of our Limited Warranty
SIGMAC warrants the LCD/LED Display product you have purchased from SIGMAC or from an authorized SIGMAC reseller against defects in materials or workmanship under normal usage conditions for one-calendar year. This limited warranty commences on the date of purchase and entitles you to a one-calendar year parts and labor warranty. Proof of purchase in the form of a purchase receipt or copy thereof is required. This warranty is not transferable. This limited warranty does not apply to products purchased from unauthorized SIGMAC resellers.
During the warranty period, SIGMAC will repair or replace a defective unit or part with new or, at SIGMAC option, a refurbished unit or part that are equivalent or new parts in performance. All exchanged units or parts replaced under this warranty will become the property of SIGMAC.
This limited warranty excludes all product s that have been damaged or rendered defective as a result of:
- Accident, misuse or abuse
- Operation outside the usage parameters stated in the product's user guide
- By the use of parts not manufactured or sold by SIGMAC
- By modification of the product
- Service by anyone other than an authorized SIGMAC service provider
SIGMAC retains the right to access all warranty claims to determine if damages are covered by the warranty. In case of a claim that is not covered by the warranty. You will be contacted to determine whether such damages should be repaired for a fee.
Visit the SIGMAC website at www.sigmacusa.com for online technical support.
Or call the SIGMAC Customer Care Center at 1(888)783-9880
To expedite service, have your product model, serial number and date of purchase available prior to contacting SIGMAC.
A SIGMAC Customer care representative will attempt to diagnose the nature of the problem. If the problem you are experiencing cannot be resolved over the telephone, you may be requested to send the product in for service. Shipping charge for sending the product to SIGMAC's repair center would be paid for by the customer, and the return shipping will be covered by SIGMAC. This excludes the states of Hawaii, Alaska and Puerto Rico. For these states, the customer would have to pay for shipping both ways.
Limitation of Remedy
SIGMAC is not liable for any damages caused by the product or the failure of the product to perform, including any lost profits, lost savings, incidental damages, or consequential damages. SIGMAC is not liable for any claim made by a third party or made by you for a third party.
This limitation applies whether damages are sought, or a claim made, under this warranty or as a loss claim (including negligence and strict product liability), a contract claim, or any other claim.
This limitation of liability will be effective event if SIGMAC or an authorized representative or SIGMAC has been advised by you of the possibility of any such damages. This limitation of liability, however, will not apply to claims for personal death or injury.
Except as expressly set forth in this warranty, SIGMAC makes no other warranties, expressed or implied, including any implied warranties of merchantability and fitness or a particular purpose. SIGMAC expressly disclaims all warranties not satisfied in this limited warranty. Any implied warranties that may be imposed by law are limited to the terms of this limited warranty.
Customer Service Hotline: 1(888)783-9880
Mon – Fri 9:00am to 5:00pm (Pacific Time)